Why do we still think Digital Transformation is about Technology? When it’s really about people!
Digital Transformation is not just about technology. Technology by itself will not transform your organisation.
How many times have we seen CRM deployed to transform sales only to find it does not really work, does not provide the data needed to make informed decision or is full of outdated information?
People + Technology + Data ensures key decisions, actions, and processes are evidenced by data-driven insights, rather than by intuition.
The greatest chance of transformational success is to invest in skills — especially reskilling and upskilling our people.
We will only transform when we have managed to educate, support and change how people behave.
Here is an interesting read: https://lnkd.in/dtsAMQd4